Event Details

About this event

Overview

Taking minutes can be hard. Vague agendas. Ambiguous agreements. An unskilled chairperson. All these can all make the taking of an accurate record a daunting task.

Or perhaps you have not yet been taught the right way to do it?

This practical and interactive one-day course provides a toolkit of skills which will boost your confidence in the writing and presenting of accurate minutes – and help you deal with the other issues above.

What will you learn?

By the end of the day you will understand:

• Why are minutes kept and the issues that can occur
• How to take accurate minutes, and deal with those issues
• Techniques for effective communication, relationship building and dealing with discord
• Essential communication skills